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Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is present on each page. A popup will open. It comprises in-depth info about all the operations that you can carry out on that particular page. Each pop-up window appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a wide selection of instructional video clips explaining how to use our hosting Control Panel. They're made for those of you who want to see how things are getting done instead of only reading articles. In this way, anyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you are looking for, examine our extensive Frequently Asked Questions section, which covers questions asked by real clients and provides practical solutions. We regulary update our Frequently Asked Questions database with new Q&A's so as to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ section either, you can touch base with our excellent team of support engineers available 24/7 and ready to assist you with any problem. Each trouble ticket you send will be responded to in less than sixty minutes (the average response time being about 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 49255

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com